In a continuing series featuring the luminaries of customer
experience, Steve welcomes Bob Azman to the podcast and discusses
how he started his CX career, his time leading the CXPA, and his
experience in CX on a global scale.
About the Podcast
The CX Leader Podcast with host Steve Walker provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. Steve is CEO and Chairman of Walker, a experience management consulting firm that helps companies accelerate their XM success.