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The CX Leader Podcast | A resource for customer experience leaders

May 16, 2024

In this bonus episode, Pat Gibbons describes his experiences at the Qualtrics X4 event in Salt Lake City, Utah, on May 1-3. With thousands of experience management professionals in attendance, Pat had an opportunity to discuss the top challenges facing XM professionals within their own organizations. Hosted at the Walker exhibit booth, professionals were asked to participate in an unique exercise that demonstrated the concerns experience management leaders are facing.

Read more about X4 and details results from the exercise on our blog:

Find a transcript of this episode on the show notes page:

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