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The CX Leader Podcast | A resource for customer experience leaders


Oct 31, 2023

We must warn you: the podcast episode you're about to listen to is filled with frightful tales of deliveries gone wrong, misdirected concert tickets, terrible website engineering, and rental cars that won't start. This can only mean one thing: it's another blood-curdling episode of CX Horror Stories! Hosted by Sara Walker and Gary Szeszycki, guests include Diane Skirvin (Walker), Bill Daughtery (Gibson Teldata), Tyler Morris (Walker), and Kerri Meyer (Qualtrics). 

Listen to more horror stoires (if you dare!) at https://cxleaderpodcast.com/series/cx-horror-stories/ 

Listen to other episodes at https://cxleaderpodcast.com/

Learn more about Walker at https://walkerinfo.com/