Producer Chris Higgins highlights some of the best "take home
value" from guests during the COVID-19 series of podcasts, giving
CX leaders advice they can put into practice right away, improving
their customer experience.
About the Podcast
The CX Leader Podcast with host Steve Walker provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. Steve is CEO and Chairman of Walker, a experience management consulting firm that helps companies accelerate their XM success.