Disrupting the status quo can sometimes lead to innovative
solutions when it comes to CX, and Steve discusses this trait with
Walker senior vice president and customer experience professional
Sean Clayton.
About the Podcast
The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.