Mar 28, 2023
In early March of 2023, thousands of experience management professionals from across the globe gathered in Salt Lake City to take part in the 2023 Qualtrics X4 Summit. Featuring keynote speakers like Martha Stewart, Malala Yousafzai, and Chip and Joanna Gaines, the X4 Summit succeeded in creating a memorable...
Mar 21, 2023
When it comes to your health or the health of a loved-one, it gets personal. That’s why it’s so important for healthcare providers to pay attention to the patient experience (PX). It can be different from customer experience, but there are similarities, and just like B2C experiences are influencing how B2B...
Mar 14, 2023
Attending concerts, sporting events, conferences, and other gatherings is a big part of our culture and could easily be considered the pinnacle of experience design. But there are so many elements that go into crafting the ideal event experience to make it truly memorable – how do you put it all together to exceed...
Mar 7, 2023
There have been many guests on this show, each with unique stories and backgrounds about their path to becoming a customer experience professional. But we haven’t often discussed how YOU can develop your own professional life. So how is your career growth going? Are you new to the profession and need some tips, or are...