Preview Mode Links will not work in preview mode

The CX Leader Podcast with Steve Walker | A resource for customer experience leaders


Jan 24, 2019

Pat Gibbons guest hosts this episode with guest Jeanne Bliss, founder and president of CustomerBliss, consultant, and thought leader on customer experience. Jeanne and Pat discussion her books, how she began her career in CX, and how customer experience leaders needs to remember the human side to how they approach CX within their companies.